Terms of service

Last Updated: May 2026

Welcome to Forever Crafted Designs. By accessing our website, placing an order, or using our services, you agree to be bound by the following Terms of Service. Please read these terms carefully before making a purchase.

1. About Forever Crafted Designs

Forever Crafted Designs specializes in custom apparel, personalized gifts, promotional products, and branded merchandise for individuals, families, schools, organizations, and businesses.

By using our website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

2. Products and Services

Many of our products are custom-made and personalized based on customer-provided information, including but not limited to:

  • Names
  • Dates
  • Photos
  • Logos
  • Artwork
  • Custom text
  • Event information

Because custom products are created specifically for each customer, all personalized information must be reviewed carefully before order submission.

3. Customer Responsibility

Customers are responsible for ensuring all submitted information is accurate, including:

  • Spelling
  • Names
  • Dates
  • Phone numbers
  • Shipping addresses
  • Uploaded artwork
  • Custom design instructions

Forever Crafted Designs is not responsible for errors provided by the customer during the ordering process.

4. Artwork, Photos, and Intellectual Property

By submitting logos, images, photographs, artwork, or other content, you represent and warrant that:

  • You own the rights to the content; or
  • You have obtained permission to use the content.

Customers may not submit copyrighted, trademarked, or protected materials without authorization.

Forever Crafted Designs reserves the right to refuse any order that may violate intellectual property laws.

Examples include:

  • Unauthorized sports team logos
  • Corporate trademarks
  • Celebrity images
  • Copyrighted artwork
  • Brand logos without permission

The customer assumes full responsibility for all submitted content.

5. Order Approval and Production

Production begins after payment is received and all required information has been provided.

For certain custom orders, proofs or mockups may be provided for approval.

Once production begins:

  • Orders cannot be canceled.
  • Personalized information cannot be modified.
  • Refunds may not be available.

6. Pricing and Payment

All prices are listed in U.S. Dollars (USD).

Prices are subject to change without notice.

Payment must be received in full before production begins unless otherwise agreed in writing.

Forever Crafted Designs reserves the right to cancel or refuse any order due to:

  • Pricing errors
  • Product availability
  • Suspected fraud
  • Policy violations

7. Bulk Orders and Custom Quotes

Custom quotes are valid for 14 days unless otherwise stated.

Bulk order pricing may vary based on:

  • Quantity
  • Product type
  • Design complexity
  • Shipping requirements
  • Production timelines

Rush orders may incur additional fees.

8. Shipping and Delivery

Production and shipping times are estimates and are not guaranteed.

Forever Crafted Designs is not responsible for delays caused by:

  • Shipping carriers
  • Weather conditions
  • Holidays
  • Customs delays
  • Incorrect addresses provided by customers

Customers are responsible for providing accurate shipping information.

Additional shipping charges may apply if packages must be resent due to incorrect addresses.

9. Returns, Refunds, and Exchanges

Please review our Refund and Return Policy for complete details.

In general:

  • Personalized and custom-made products are non-refundable.
  • Returns are only accepted for eligible non-custom products.
  • Damaged or incorrect items must be reported within 7 days of delivery.

10. Product Colors and Variations

We strive to display product colors and designs as accurately as possible.

However, slight variations may occur due to:

  • Monitor settings
  • Mobile device displays
  • Printing processes
  • Material differences

These minor variations are considered normal and are not grounds for refunds.

11. Limitation of Liability

To the fullest extent permitted by law, Forever Crafted Designs shall not be liable for:

  • Indirect damages
  • Consequential damages
  • Lost profits
  • Lost business opportunities
  • Event-related losses
  • Delayed deliveries

Our maximum liability shall not exceed the amount paid for the affected order.

12. User Conduct

You agree not to use our website for:

  • Illegal activities
  • Fraudulent transactions
  • Uploading malicious content
  • Violating intellectual property rights
  • Harassing or abusive behavior

We reserve the right to terminate access to our website for violations of these terms.

13. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in our Privacy Policy.

14. Changes to These Terms

Forever Crafted Designs reserves the right to update or modify these Terms of Service at any time without prior notice.

Changes become effective immediately upon posting to the website.

Continued use of the website constitutes acceptance of updated terms.